FAQ

Questions, answered.

Find quick answers for consumers, lawyers, and everything in between. Pick a category to see the most relevant questions.

For Consumers

Getting help with a legal matter on Jurix.

Describe your situation in plain language and our AI assistant summarises it, then surfaces verified advocates by practice area, location and language for you to compare. You always choose who to work with — Jurix does not assign or match you to an advocate.

Yes. Your case details are encrypted and shared only with the professionals working on your matter. See our Privacy Policy and Trust & Security pages for details.

Browsing the advocate directory and basic AI Q&A are free. Ongoing support, an unlimited document workspace and advanced case tools come with Jurix Pro. Compare options on the Plans page. Advocate fees are separate and agreed directly with your advocate.

Absolutely. Every case has a shared timeline with status updates, hearing reminders, document checklists and secure messaging across everyone working on it.

Reach out to Jurix Care anytime. Subscription refunds follow our Refund Policy, and our grievance process ensures concerns are acknowledged within 24 hours.

For Lawyers

Joining and growing your practice on Jurix.

Apply through the For Lawyers page. After identity (KYC) and bar council verification, you'll get access to your practice dashboard and verified client matches.

Jurix charges a transparent fee for its software and subscriptions — not a share or commission on your professional fees. Your professional fees are set and collected by you directly from the client.

Clients browse the verified directory and choose an advocate themselves. Enquiries reach you when a client selects or contacts you. Jurix does not rank, rate or auto-assign matters — listing order is neutral.

Professional fees are set and collected by you directly from your client. Jurix does not collect, hold or release your professional fees — the platform charges only for its own software and subscriptions.

Yes. The ecosystem lets you coordinate clerks, junior advocates and documentation teams under your supervision, with role-based access on each case.

General

About Jurix and how the platform works.

Jurix is a legal-access platform and operational ecosystem connecting consumers, lawyers, clerks and AI systems to make legal help simpler, faster and more transparent.

No. Jurix is a technology platform that connects you with independent, verified legal professionals. We don't provide legal advice ourselves \u2014 see our Terms of Use.

We're expanding across India, starting with major metros and growing toward pan-India coverage. Remote consultations are available wherever a suitable lawyer is matched.

The platform supports English and major Indian languages including Hindi and Telugu, with AI-assisted translation to bridge communication on a case.

Jurix Care is available 24/7 for urgent help with the platform. You can also reach us through the Contact page or email support@jurix.in.

Security & Trust

How we protect your data and verify professionals.

We use AES-256 encryption at rest, TLS 1.3 in transit, role-based access controls and tamper-evident audit logs. Full detail is on the Trust & Security page.

Lawyers complete KYC and bar council verification before taking cases, and we periodically re-verify credentials and monitor for disciplinary actions.

Customer data is stored in Indian data centers in line with India's data-residency requirements and the Digital Personal Data Protection Act, 2023.

Yes \u2014 two-factor authentication is available for all accounts and required for lawyer and admin logins, alongside 24/7 security monitoring.

Email security@jurix.in. We acknowledge reports within 24 hours and credit responsible researchers \u2014 details are on the Trust & Security page.

Still have questions?

Our team is here to help with anything we haven't covered.