Privacy Policy
Introduction
Jurix ("Platform", "we", "us", or "our") is committed to protecting the privacy and personal data of users ("you", "your"), including clients, lawyers, and visitors accessing our website, mobile application, and related services.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
By accessing or using Jurix, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following categories of information:
A. Personal Information
- Full name
- Contact details (phone number, email address)
- Residential or business address
- Identity details (where required for verification)
- Professional details (for lawyers)
B. Sensitive Personal Data (if applicable)
- Financial information (payment details)
- Legal documents and case-related information
- Identity details (where required for compliance)
C. Technical Information
- IP address
- Device type and operating system
- Browser type
- App usage data
- Log files
D. Transaction Information
- Service history
- Consultation records
- Payment details (processed via third-party gateway)
Purpose of Data Collection
We collect and process your data for the following purposes:
- To provide legal service matching and consultation services
- To facilitate communication between clients and lawyers
- To verify identity and prevent platform misuse
- To process payments and maintain transaction records
- To comply with legal and regulatory obligations
- To improve platform functionality and user experience
- To prevent fraud, abuse, or unlawful activity
We only collect data that is necessary and relevant to the services provided.
Legal Basis for Processing
Your data is processed based on:
- Your consent
- Performance of contractual obligations
- Compliance with legal obligations
- Legitimate business interests (platform improvement, fraud prevention)
You may withdraw consent where applicable, subject to legal and contractual limitations.
Data Sharing and Disclosure
We may share your information:
- With verified lawyers for the purpose of providing legal services
- With payment gateway providers for secure payment processing
- With regulatory authorities if required by law
- With service providers assisting in technology, analytics, or security
We do not sell personal data to third parties.
Data Storage and Security
We implement reasonable security practices including:
- Encryption of communication
- Secure server infrastructure
- Access controls and authentication mechanisms
- Restricted internal access to personal data
However, no system is completely secure. Users are advised to protect their login credentials.
Data Retention
We retain personal data:
- For as long as necessary to provide services
- To comply with legal or regulatory requirements
- For legitimate business purposes
Once no longer required, data is securely deleted or anonymized.
User Rights
Subject to applicable law, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of personal data
- Withdraw consent
- Grievance redressal
Requests may be submitted to the contact details below.
For information on how to delete your Jurix account and associated personal data, please click here.
Cookies and Tracking
Jurix may use cookies and similar technologies to:
- Enhance user experience
- Analyze traffic and usage
- Improve platform functionality
Users may control cookie settings through their browser.
Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Users are encouraged to review third-party privacy policies separately.
Children’s Privacy
Jurix services are not intended for individuals below 18 years of age. We do not knowingly collect personal data from minors.
Changes to this Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on the platform with revised effective dates.
Continued use of Jurix after updates constitutes acceptance of the revised policy.
Contact Us
For privacy-related questions or requests, please contact:
Email: hello@jurix.law
Phone: +91 81 4444 6464
Address: HIG–66, Tatvamasi Nilayam, KPHB 9th Phase Road, KPHB Colony, Hyderabad, Medchal Malkajgiri, Telangana, 500072